EscapeCellHell.org

EscapeCellHell.org

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Hey, I like to think that we all can organize email campaigns that work. This is just a start, but here's some early progress from Consumers' Union:

We've won the first battle in our fight to make cell phones work for
us, rather than against us. As of November 24, when you switch cell
phone companies you can take your phone number with you.

Your involvement has really made a difference. Thanks to the more than 30,000 emails and
faxes Consumers Union activists sent to Washington D.C., we can all now keep our phone numbers when we
switch wireless carriers.

Cell phone number freedom is now the law of the land, yet many cell phone users are facing delays or
other hassles when they try to switch carriers and keep their phone numbers. We want to make sure the
cell phone companies are playing by the rules, so please let the FCC hear about any problems you're
having. EscapeCellHell.org now enables frustrated cell phone users who're having trouble switching
carriers to send a complaint to the Federal Communications Commission (FCC) about their experience.

Click here to tell us your stories, good and bad, or send a complaint to the FCC about transferring
your number to a new carrier.

Thanks to the many consumers forwarding complaints via EscapeCellHell.org, we were able to identify
carriers who are slow to transfer numbers. In fact, the FCC is currently investigating one company's
switching difficulties right now.

Number portability was a good first step in escaping cell hell, now it's time to take the next step.
This January, Consumers Union will kick off its new effort to improve wireless service. Stay tuned…

Thanks again for your help,

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