Hey, the folks at Consumer Reports/Consumers' Union have a stellar track record for integrity, and they do a lot of heavy lifting for us all.
Broadband Internet providers are increasingly imposing early termination fees to keep their customers from straying away for a better deal somewhere else.
Such fees have been a routine part wireless phone contracts for years, but only recently have they begun to show up in the broadband business. Typically, the fees are included in the fine print of long-term contracts of a year or more. Many of the low-priced promotional offers offered by the companies require customers to sign such long-term contracts.
A survey of the country's top broadband providers by www.hearusnow.org shows that many are now including early termination fees in their contracts, with penalties of $200 or higher for consumers. Are you as frustrated? Do something about it! Tell the FCC to stop broadband companies from charging early termination fees!