Hey, I've already written about the paper Mark, from the National Defense University, where he talks about real life use of social media for the Pentagon and other parts of the government.
This is a big deal; I've seen first hand how people in the military are working hard to modernize and fight more effectively, using the social media approach.
For example, Admiral Jim Stavridis, head of Southern Command has a really good blog.
Here's where you can find Mark's paper and a few words:
This new paper from the National Defense University by Drs. Mark Drapeau and Linton Wells II is a comprehensive academic study about the universe of social software tools for senior decision makers in government. It is intended to educate, to clear up misunderstandings, to promote consistency, and to outline a framework for what emerging social technologies mean for government missions. While the study was done by a DoD think tank, it is written in such a way as to be applicable to many parts of the federal government, and should also be applicable in some ways to state and local government, and the private sector – particularly large organizations.
Some comments from people smarter than me about it include those from Ben Bain from Federal Computer Week:
The Defense Department has a lot to gain from the use of
social-networking technology, but only if it first develops a
departmentwide Web 2.0 strategy to address operational, policy and
technology concerns, according to a report sponsored by the National
The report outlines four primary ways in which DOD and other
agencies might use social media to support national security
operations, including defense and diplomacy. However, before
encouraging widespread adoption of the technology, DOD needs to
coordinate an overall strategy.
The strategy must do more than identify specific applications for
social media in DOD, according to the report. It must also foster
organizational and cultural changes that would enable information to
flow more freely. As part of that, DOD must educate its workforce on
how to use the technology.