Hey, lots of people in US government doing increasingly good jobs of customer service, and Government Computer News has a good list for everyone to check out at Great .Gov Web Sites
Data.Gov sets the tone for transparent government
- LAMP stack (Linux, Apache HTTP server, MySQL, and PHP).
- Adobe Flex and Microsoft Silverlight visualization software.
- The Drupal Content Management System.
- Google Motion Chart (free, publicly available Web service).
- Really Simple Syndication (RSS).
- Google keyhole Markup Language (KML).
I also liked the use of Flash at Utah.gov, hardly looks like a .gov site.