Consumerist does investigative reporting

Consumerist does investigative reporting


As people try to figure out how to pay for investigative journalism, the folks at Consumerist, are doing some innovative work and standing up to bad guys.

If you have any broken, ugly jewelry lying around in a drawer
somewhere, you've probably taken notice of a company called Cash4Gold
that promised to pay "top dollar" for your not-so-precious precious
metals. If you're like us, you might have even seen a post on by a former employee exposing Cash4Gold.

The whistleblower's post appeared on ComplaintsBoard last November.
We featured it this February, as part of our ongoing coverage of
Cash4Gold, after the company raised its public profile with a
multi-million dollar Super Bowl ad. The post was indeed written by an
ex-employee, Michele Liberis, who is now being sued by the company for
defamation. Recently, Cash4Gold added Consumerist and ComplaintsBoard as co-defendants in its lawsuits (PDF) against Liberis and another former employee, Vielka Nephew
(PDF), in an attempt to force us to take the information down. Liberis
and Nephew have chosen to stand up to Cash4Gold's legal attack, and so
have we.

Consumerist is now part of Consumers Union/Consumer Reports; disclaimer: I'm on their board, and proud about this.




I would strongly suggest checking out the Silver and Gold Exchange before selling gold or silver to ANYONE. I did a great deal of research, online and offline, and learned a lot about this business. I checked pawn shops, jewelers, "gold parties", hotel "buying events as well as the online buyers, including the "as seen on tv" guys. I found that the Silver and Gold Exchange paid more than anyone else I could find. I liked the fact that they post the prices they pay per gram (beware of the places that quote in pennyweight/DWT) on a live price chart at I also checked out their Better Business Bureau report and found they have never had a single complaint as opposed to HUNDREDS of complaints some other companies have! I recommend them 100%


Consumerist has been a great force- in some ways even better than CU for consumers. C.U declined to educate consumers about the Lexus override controversy- presumably over safety fears.
See for details.


Yes, paying for investigative journalism is getting trickier and needs lots of innovative ideas. I'm proud to be on the board of FSRN, but after a lot of years I'd like to step down in favor of someone with better ideas about how to raise money for truly independent journalists.

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