Useful innovation at the Veterans Administration

Useful innovation at the Veterans Administration

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Vet Folks, anything that might help vets is great, and the folks at the VA are changing their culture in a big way.

Here's a big deal, breaking news…

The Vet Benefits Administrators are the people who help vets get the benefits they need. They know how to make things work better, and now they have a way to get heard and to put those ideas into practice.

The deal is that there's now a VBA innovation site, internal only, just got started, and off to a great start. The VBAs know what they need, already have a lot of good ideas, and a lot of good discussion around those ideas.

Specifically, around 5000 VBA people connected on the first day, already have 686 suggested innovations.

I'm not privy to the specifics, but y'know, anything that helps vets get benefits more effectively, that's pretty cool.

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4 Comments

Stephen Buckley

Craig,
Yes, the VA is headed in the right direction, but this is a half-measure.
The VA would get more (and better) ideas if VA employees felt SAFE in making suggestions that imply that their bosses aren't doing a good-enough job.
As it is, the VA system does NOT "make it safe" to challenge the status-quo, because each boss at the VA can see WHO is tattling on the inefficiency in "his" office.
I raised this thought at the White House's "Open Govt. Dialogue" back in May (and it got quite a few votes of support). See link.
However, it looks like Obama's new people at VA don't really understand that pointing out systemic problems can be bad for one's career. (Somebody please send them a Dilbert book!)
Oh, well. Maybe the VA will get a good suggestion about how to save money on copy paper. (Woo-hoo!)
See link to "Idea #2" at:
http://tinyurl.com/p4yueq

Bloglifetime

Craig: This is off topic, but I need to talk to you about something. There is a guy who advertises for tennis lessons (on public courts, which is against the rules) who is a registered sex offender against children. When you go to his website (linked from Craigslist), it shows him teaching a girl of about 7 and the caption says, "Starting early."
It makes me sick that parents are taking their children to this man without knowing his background. I (and others who have figured it out) have tried to post warnings in the "lessons" area (where he posts), but Craigslist takes them down. You let a sex offender advertise but you don't let us warn people about him? I find that to be incredibly irresponsible to the children of our community.

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As it is, the VA system does NOT "make it safe" to challenge the status-quo, because each boss at the VA can see WHO is tattling on the inefficiency in "his" office.

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