The disruption of entrenched power via social media

The disruption of entrenched power via social media

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a few observations
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1. people use social media to discuss the ways they can better run their company, agency, or country.

2. they reinforce each other, gaining strength and power.

3. people in entrenched power, can work with the mass of participants, giving up entrenched power for equivalent influence.

4. alternatively, people in entrenched power can fight the coalesced power of participants, and lose what they have.

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william perrin

Over in the UK many public institutions still work on C19th system design that throttles the rate at which people can communicate with them. They are only sized and managed to cope with C19th volumes.
Online media reduce the time cost of communication with these institutions and therefore massively increase its volume.
Institutions that can't adjust to high frequency high volume communicuations – particulalry by responding rapidly as a flash protest hits them lose public credibility. The most recent example was the Press Complaints Commission and the Jan Moir affair.
In general most institutions adapt (there is a reason why they have survived since victorian times) – Downing Street for instance now rides out petition storms.

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