GI Bill complaint system helps protect vets and families

GI Bill complaint system helps protect vets and families

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A team of gov't orgs, including Veterans Affairs, Consumer Financial Protection Bureau (CFPB), Defense, and Education are working together to help vets and military families regarding the GI Bill and other programs.

There's been SOME REPORTS OF abuse by some education orgs regarding this, so they've built "a new online student complaint system where service members, veterans, and their families can report negative experiences at education institutions and training programs administering the Post-9/11 GI Bill, DoD Military Tuition Assistance, and other military-related education benefit programs."

hollysm1

"Students can submit a complaint if they believe their school is failing to follow the Principles of Excellence, (i.e. unfair recruiting practices, credit transfer or change in degree requirements) through the centralized online reporting system accessed via the Department of Defense and GI Bill websites. When feedback is received, agencies will contact the school on behalf of the student and work toward a resolution. Complaints and their resolution will be forwarded to the Federal Trade Commission Consumer Sentinel Network, accessible by over 650 federal, state and local law enforcement agencies for use in enhancing and coordinating law enforcement investigations."

The CFPB is Liz Warren's old shop, created to protect the US public from bad actors among banks, etc. Neither they nor VA get enough credit for what they do.

You can find the feedback system at:

http://www.benefits.va.gov/gibill/feedback.asp

http://www.militaryonesource.mil/voluntary-education?content_id=274604

for more info, check out:

http://www.va.gov/opa/pressrel/pressrelease.cfm?id=2516

http://www.consumerfinance.gov/blog/new-feedback-system-for-gi-bill-and-tuition-assistance-recipients/


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2 Comments

SFC Stinson

I wish they would have had this 6 years ago. I was unable to take full advantage of my GI Bill due to the school I was attending and have now ran out of benefits. Most folks don't know, but the Mintgomery GI Bill was only good for ten years after you ETS'd from active duty, and did not take into consideration any additional Reserve time.

SFC Stinson

I wish they would have had this 6 years ago. I was unable to take full advantage of my GI Bill due to the school I was attending and have now ran out of benefits. Most folks don't know, but the Mintgomery GI Bill was only good for ten years after you ETS'd from active duty, and did not take into consideration any additional Reserve time.

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