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ending va homelessness
ending va homelessness

5 More Ways VA is Helping Out Vets

January 9, 2014

The Department of Veteran Affairs doesn't get the recognition they deserve. They're really working hard to help vets. As the official VA Nerd-in-Residence, I'd like to begin 2014 by reminding folks of a few of the VA's efforts. The VA is doing more and more to give homeless vets a hand. The move is part… Read more »

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Big Deal: CrowdRise Holiday Challenge Has Raised Over $1.6M

January 4, 2014

Folks, I've been supporting the CrowdRise #HolidayChallenge this season by giving $75k to the campaign. Nonprofits nationwide have been participating to raise money for their causes. Right now, $1,655,270 and counting has been raised, excluding the money I donated. This is huge. I think we'll be able to raise even more by the end of… Read more »

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Hummingbird, Anna 2
Hummingbird, Anna 2

20 Awesome Bird Photos

December 31, 2013

Folks, it's been a great year for wildlife at my "home office" as I've had lots of visitors. I thought the beginning of a new year was a great time to share some of my favorites, especially since I recently posted some tips about how to attract feathery friends (and squirrels, too) to your yard…. Read more »

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5 Viral Videos from 2013 That Will Wow You

December 30, 2013

Hey folks. I get asked by organizations how they can promote their issues better online. Sometimes creating videos can make a big impact.  Anyways, here are some of the best viral videos of 2013 that tackle some important issues and a couple that might be intolerantly cute.   1.  Code.org: What Most Schools Don't Teach… Read more »

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W-S files
W-S files

Extra thanks for VBA workers from your nerd-in-residence

December 27, 2013

(the Winston-Salem VARO before and after pictures, showing VBMS kicking in for real…) The Dept of Veterans Affairs does a lot of different things for vets. Most of the workers are on the VA medical side, but there's also a group that processes benefits payments for vets. That's the Veterans Benefits Administration–VBA–and they work on over… Read more »

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birdbath
birdbath

5 Ways to Attract Birds & Squirrels to Your Yard

December 23, 2013

Okay, so my "home office" extends to the deck, and I have a bunch of feathered and furry friends who stop by. The wife and I have created the #Crileen Birdography Spectaular (that's Craig and Eileen…) to document the visitors. We've identified 48 species as of September 2013. As a nutty connoisseur, here are my suggestions… Read more »

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USE!!!
USE!!!

Bearing witness: Shinseki does right for vets

December 19, 2013

Sometimes people in Washington do a really good job, but take a lot of crap unfairly. Sometimes it takes a "nerd-in-residence" to start to set the record straight. This is the short version; every topic below deserves longer treatment. In 2009, Eric Shinseki took over the Department of Veterans Affairs, with the mission of doing… Read more »

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CSR
CSR

10 ways to rule at customer service, hint: watch out for astroturfing

December 18, 2013

I've been doing customer service in different capacities for the last 32 years, more or less… I joined IBM in '76, became a Systems Engineer in '82, did that into '93. And have been a craigslist (CL) customer service rep (CSR) since 1995. It's a tech customer service kind of thing. This is a good time… Read more »

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update
update

This is not an exaggeration: Over a million dollars raised for nonprofits

December 17, 2013

Folks, huge news! The #HolidayChallenge just passed $1,000,000. That's a million dollars for charities. As many of you know, I'm helping to fund the CrowdRise #HolidayChallenge to help nonprofits around the country raise money this holiday season. This is many of the orgs' year-end fundraising campaign, and they could really use your help. There are… Read more »

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Pledge DefineAmerican
Pledge DefineAmerican

Will You Stand With Me For Equality For Immigrants?

December 16, 2013

Folks, I support immigration fairness. I received an email from Jose Antonio Vargas this morning about showing support for fairness and equality on behalf of immigrants. I'm from a family of recent immigrants, and like to note that now and then. Jose said: Today (Monday), just as Congressional members prepare to go home for the holidays… Read more »

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